Stace Chow

  To track your order after it's shipped, you need the tracking number, which can be found in the Order List (the tracking number appears once the order status changes to In Transit). Follow these ...

You can check your order status through the Orders menu in your account. The order status will change to “In Shipping” if your order is already on its way to delivery. We will also send you an emai...

Experiencing an overcharge can be frustrating and confusing, but there are several steps you can take to address the situation effectively. First, it is essential to review your receipt or statemen...

If you think you have been overcharged fees, Chat us up!  If you believe that you have been charged excessive fees, it is essential to take immediate and thoughtful action to address the situation....

We promise to get back to you to arrange for an assessment and next course of action in 4 hours.   However, when it comes to lease car repairs, the duration can vary significantly based on several ...

When it comes to leasing a vehicle, customers should be aware of the implications associated with terminating their long-term car lease contract prematurely. Early termination can lead to various p...

If your leased car breaks down, the first step is to contact any roadside assistance program provided through your lease, who can help with issues like flat tires or dead batteries on-site.     For...

When it comes to repairs on a leased car, responsibility is divided between the leasing company and the lessee. Since the leasing company still owns the car, they're on the hook for any major repai...