Returning an item

Unsuitable goods can only be returned in an unworn/unused state.

1. Request for a Refund/Return on our ChatBot

2. Please securely wrap your parcel and send to the address below. We do not pay for return postage in this case; this will be at your own cost.

Please remember that the products are your responsibility, as a customer, until they reach us. For your own protection, we recommend that you send any returns by a postal/courier service that provides insurance for the value of the goods, a dispatch certificate or document and a signed proof of delivery.

3. Please retain your Certificate of Posting and hold onto it until you have received your refund from us. 

4. Once we have received your product and verified that it is in good condition, you will be refunded by the payment method used for your original purchase. This may take up to 4 weeks to process